Archy is rolling out new features to enhance your experience with claims, making them more adaptable to your workflow and visually appealing. This fresh, modern look is designed to help you work faster, find what you need at a glance, and seamlessly navigate tasks large and small. Below, we'll explore the changes and new additions.
🧑‍⚕️ What's Changed
Claim Center View
The new Claim Center greets you with a streamlined claims list, clear filters by status, and easy access to tabs like Pre-auth and EOBs. Bright status badges and logically grouped actions put everything in reach, helping you instantly spot drafts, sent items, and claims needing attention. We also added a link to login to DentalXChange right in the Claims Center.
Claim Detail View
The refreshed Claim Detail view is more organized, with information panels for patient and practice details, procedures, required attachments, and a prominent status indicator. Navigation is smoother, so you can jump to what’s needed without endless scrolling.
🚀 Discover the New Features
Comments
Keep team communication in context. The comments feature lets you add notes or updates directly onto a claim, ensuring conversations and claim documentation stay linked and accessible for everyone.
Tags
Apply color-coded tags to group or prioritize claims as you see fit. Tags can mark claims for resubmission, payment follow-up, or any category that helps you stay organized.
We provide six preloaded tags to get you started, but it’s easy to create, edit, or delete tags in your settings. Head to the settings menu, customize your tag list, and set visibility for different areas like claims, notes, appointments.
Needs Attention
Mark claims that require follow-up as "Needs Attention" to instantly highlight and prioritize them. This dedicated view ensures that nothing critical slips through the cracks.
Frequently Asked Questions (FAQ)
1. Why did we redesign the Claim Center?
To give you a cleaner, easier-to-use workspace and make claims management more efficient and visually appealing. Your feedback inspired this update!
2. What’s changed in the new design?
You’ll notice a more modern layout, simplified navigation, and new features like comments, customizable tags, and the "Needs Attention" tab.
3. Has anything been removed?
Nope—nothing’s gone away. All your usual features are still here; they may just have a new look or location.
4. How do I find my familiar actions?
Everything’s been grouped logically and labeled clearly. Actions like sending, resubmitting, or voiding claims are now easier to find within each claim or in the updated action panels.
5. Can I customize the ways I organize claims?
Absolutely. Use tags and filters to group, flag, or sort claims however you like. Adjust tag options in your settings to match your team’s needs.
6. Will I need training to use the new interface?
Not at all! The redesign is intuitive, but the video above shows a before and after. If you have questions, our support team is ready to help.
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