Laura M

Many dashboards have a date filter at the top of them. There are multiple options for how you can select a date range or a specific date.  1. Each dashboard will have a default date range set, but ...

Completed, Failed, Submitted, Pending, or Voided.

In this article, you'll learn how to correct an error made while posting an EOB, such as the payment date, payment method, or the check or EFT number.  Navigate to your Claim Center.Onc...

If a table of data in a dashboard is missing data that you would like to see, you can add additional columns temporarily.  1. From the table, click on "Explore"  2. You'll see some options within ...

Date the claim was marked as Sent.

In this article, you'll learn how to find the zip code associated with a virtual credit card payment processed by Echo Vcards.   Navigate to the Echo Vcards website at echovcards.com....

On a table or a chart in a reporting dashboard, you can drill down into additional details on the data. For example, if you are looking at the number of submitted claims that are more that 30 days ...

The total amount of all payments marked as having a payment date within the selected time period, divided by the total net production in the selected time period.   Collections Percentage Total C...

In this article, you can watch a short video on how to make a claim adjustment after you process an EOB if a mistake was made. Below the video are step-by-step instructions to walk you through proc...

If you are viewing a table of data on a reporting dashboard, you can easily filter by each column to get to the specific data you want to see.  1. In the column header of the table that you wish to...