Adding Additional Insurance Payments To A Claim

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Go to Claims.

 

Find the claim you need to add the additional payment to and click the view icon.

 

Click on Additional Payment.

 

Click the drop-down arrow to open the claim.

 

Edit the Deductible, Patient Portion, and Insurance Pay lines as indicated on the EOB.

 

Click on Attach EOBs.

 

Choose to Scan a Document or Upload a File.

 

Once you scanned or uploaded the file, click Upload.

 

Click on Close.

 

Click Next.

 

Enter the insurance Payment Details and Click Finalize Claim.

• Type of payment
  • EFT
  • Check
  • Virtual CC
• Payment Date
• Bank Name (if payment is EFT or Check)
• Check Number or EFT Number

For Virtual CC enter the Name on the Card and Card Information (Number, Expiration, CVC, Zip)

 

Payment Processed.