Claims Adjustments – Archy Preprod

In this article, you can watch a short video on how to make a claim adjustment after you process an EOB if a mistake was made. Below the video are step-by-step instructions to walk you through processing an EOB.

Click Claims in the patient's snapshot.

Click the View icon to the right of the claim you need to make the adjustment on.

Click Adjustment.

Note: If you need to record an additional payment on a claim, process the claim in a new EOB.

You can reallocate the original payment between the procedures.

Note: The adjustment to the Ins Pay column must match the original payment amount.

You can also adjust the patient responsibility and deductible sections.

Note: Changing the Pt Resp column will update the patient's ledger.

Click Save when you complete the adjustment(s).

Click Save when you completed the adjustment(s).

To view the claim's history, click View History.

This will show you the original claim and the claim after any adjustments were made.

Click Done to go back to the claim.